Information Technology
Applications
- Develop IT Applications
- Plan IT Release and Deployment
- Manage IT Knowledge
- Manage IT Changes
Infrastructure
- Manage Enterprise Architecture
- Manage IT Assets
- Manage IT Risks
- Manage Disaster Recovery and Business Continuity Program
Strategy and Budgeting
- Prepare Group IT Strategy
- Manage IT Budget
- Manage IT Demand
- Manage IT Service Portfolio
Service Desk
- Manage IT Events
- Manage IT Incidents
- Fulfil IT Requests
- Manage IT Access
- Review IT Services